Future Student Updates (COVID-19)

Important Contact Details

ICP Contacts

Staff contact List

Student services email 

Reception: +44 (0)2393 84 8540

Emergency phone: +44 (0) 7872 548496


University of Portsmouth

Latest University of Portsmouth coronavirus information


University of Portsmouth Coronavirus Helpdesk:

Telephone: +44 (0)23 9284 5588

Email: infoline@port.ac.uk


Additional Support

Medical emergencies: 999

Non-Emergency online NHS Helpline

Non-Emergency Police Helpline: 101

Samaritans (charity to support mental health emergencies): 116 123 (open 24 hours)


Latest Coronavirus Updates

Last updated on Monday 22nd June 2020

Following the Prime Minister’s announcement on the evening of 23 March, the University of Portsmouth has closed all University buildings. This includes the Library, and Saint Andrew’s Court and ICP remain closed.


You can find the latest advice on the Government website.


Online classes continue to run this summer. Thank you for your continued attendance and engagement during these times. Please be aware that classes are being recorded for students to access afterwards as necessary. If this causes any issues, do please let us know by emailing student.services@icp.port.ac.uk


Your Assessments

Exam week remains the same, and we will inform all students about changes to Assessment Regulations and Academic Misconduct with online exams in due course.


Join us online! ICP’s “Online Reception” is open for queries, questions or a chat: Monday to Friday, 10am-11am and 3pm-4pm UK time: https://navitas.zoom.us/j/261696351. Or feel free to contact us directly, using the contact details on this page.

The latest university information about Coronavirus with help, advice and information, can be found.

The UK Council for International Student Affairs (UKCISA) has advice to all International Students.


ICP re-started online delivery of all undergraduate classes on Monday 18 May 2020 and postgraduate classes on Monday 22nd June. Pre-sessional English classes are also currently running online. Students have received an email with instructions on how to join, but some of the main principles:

  • Classes timetable can be found on Axis, please refer to the Zoom ID on the timetable
  • You can join online via “Zoom”, using a link which will be instead of the room name/number on your timetable
  • Guidance on joining the “Zoom” classes is in the attached document
  • Attendance will be taken (you will need to join Zoom using your student number), and for your Tier 4 visas, it’s important to ensure good attendance and engagement

Health Advice

We are continuing to follow advice from the UK Government and NHS guidance and we are still working from hime. We will let you know about any further announcements. We do understand that the current situation will be a concern to many of you.


Coronavirus has the following symptoms:

  • A high temperature
  • A new continuous cough

If you are displaying any symptoms, you should do the following:

We also encourage you to follow good personal hygiene:

  • hand-washing for at least 20 seconds using soap and water, use hand sanitizer gel if soap and water is not available
  • cover mouth and nose with a tissue when you cough and sneeze
  • bin used tissues and wash your hands immediately afterwards
  • do not touch your eyes, nose or mouth


Anyone experiencing symptoms who has travelled recently from affected areas should self-isolate, and call 111 the NHS helpline. Anyone with a continuing cough or high fever should also self-isolate for 7 days. Here is some advice on self-isolating.

Confirmed Test to COVID-19

If you are unwell/ have tested positive to COVID-19 please let us know as soon as possible by contacting student.services@icp.port.ac.uk

Travel Advice

We recommend you carefully consider the latest travel guidance before travelling.

Please keep in touch with us via student.services@icp.port.ac.uk or +44 2392 84 8540 about any travel plans you have. It is still important that as sponsors of your visa, we know where you are. If you are travelling or have already travelled, please make sure you complete a Leave of Absence form and send it to student.services@icp.port.ac.uk with your flight ticket and any other required documentation.


If you return home, the University will continue to sponsor your Tier 4 visa during this period. We expect you to continue to engage with any learning and assessments which are provided online. If you leave the UK or have left already, you should complete the Leave of Absence form.

There are no changes to your working rights, and employment permissions. Tier 4 students will continue to be restricted during term time, as you will be expected to be working on your studies. Semester dates also remain the same at this time.

If your visa is due to expire soon, contact the Student Services team on student.services@icp.port.ac.uk for further advice. Please give your full name and student number so that they can assist you further. The University is waiting for further information from UKVI about how visa extensions will happen during this time.

Student Support

Student Services are opening up reception on Zoom for two hours a day, Monday to Friday, 10am-11am and 3pm-4pm UK time. There will be at least two staff members from Student Services in each session and we will be here to answer any questions or queries you may have, in case students would like to speak to someone directly and face to face. The zoom code for these sessions is https://navitas.zoom.us/j/261696351. Our staff may be working from home, but they’re just as dedicated to helping you with your queries and questions.

Your Wellbeing

We take your health, safety and wellbeing very seriously. In this challenging environment we remind everyone that all members of our community should be treated with the ICP values of kindness, friendliness, tolerance and respect. We do not tolerate behaviours that are contrary to this. If you have experienced an incident that you feel uncomfortable about, please let someone at the College know as soon as possible, so that we may support you.


Physical Health

If you remain in the UK, you can still access health care. The Immigration Health Surcharge paid as part of a Tier 4 visa application gives you access to the UK health care system in the same way as a British Citizen.


Some students have expressed concern about hospital treatment if they need to stay in the UK and become unwell. The NHS have published some useful information about what to expect if you do need to be treated in hospital.


You can still register with a GP if you have not already. Please see information for more information on how to do this. If you have not registered with a GP you can still access emergency and non-emergency healthcare. If you have a non-urgent health issue, you can refer to the NHS 111 online system. Alternatively, you can call 111. In an emergency you should call 999. An emergency is when someone is seriously ill or injured, or their life is at risk. Other than this, you should refer to NHS 111 or your GP. If you live in Portsmouth the nearest surgery may be the University surgery at the Nuffield Centre. You can find your nearest GP surgery.


Some tips for staying physically active and healthy at home, from the University of Portsmouth Sport and Recreation team, including some home workouts and tips for mental wellbeing, are at coronavirus closure.



Mental Health

Infectious disease outbreaks, like the current Coronavirus, can affect our mental health. While it is important to stay informed, there are many things we can do to manage our wellbeing. If you have any concerns about your mental health, below are some good links from the University of Portsmouth and the UK Council for International Student Affairs (UKCISA):


University of Portsmouth

You can download the WhatsUp app, which will continue to be covered in UK office hours by Wellbeing staff - this is an easy way for you to stay in touch and get ongoing same-day support. This service also has a chat line out of hours. You can continue to register for a personalised pathway of support, by contacting student.services@icp.port.ac.uk, who can refer you to the University Wellbeing service or other providers as necessary.


Staying in Portsmouth

Portsmouth City Council has information about services in the City during this time. Please see for information regarding transport, council services and wellbeing.


Our accommodation blocks (Grosvenor, Sandringham and Osborne) remain open but with restricted access to visitors.

Emergency Contact Details

College Contact Details

University of Portsmouth Details

Government Links

Travel Advice