Coronavirus (COVID-19) - Latest Information

Coronavirus information for students

Important Contact Details

ICP Contacts

ICP Staff Contact List

ICP Student Services email 

ICP Reception: +44 (0)2393 84 8540

ICP emergency phone: +44 (0) 7872 548496


University of Portsmouth

Latest University of Portsmouth Coronavirus information


University of Portsmouth Coronavirus Helpdesk:

Telephone: +44 (0)23 9284 5588



Additional Support

Medical emergencies: 999

Non-Emergency online NHS Helpline

Non-Emergency Police Helpline: 101

Samaritans (charity to support mental health emergencies): 116 123 (open 24 hours)


Latest update: 27 March 2020

Following the Prime Minister’s announcement on the evening of 23 March, the University of Portsmouth has closed all University buildings. This includes the Library, and Saint Andrew’s Court and ICP remain closed.


The announcement also said UK-based students must stay at home and should only going out:

  • To shop for essentials such as food
  • For 1 x exercise session per day (e.g. walking, cycling, running)
  • To meet any medical needs
  • To travel to and from essential work (as students, this does not apply)

You can find the latest advice on the Government website here.


Online classes continue to run. Thank you for your  continued attendance and engagement during these times. We will give you information about assessment changes later this week.

Join us online! ICP’s “Online Reception” is open for queries, questions or a chat: Monday to Friday, 10am-11am and 3pm-4pm UK time: Or feel free to contact us directly, using the contact details on this page.

The latest university information about Coronavirus with help, advice and information, can be found here.

The UK Council for International Student Affairs (UKCISA) has advice to all International Students here. 


ICP started online delivery of all classes from Wednesday 18 March 2020. Students have received an email with instructions on how to join, but some of the main principles:


  • Classes will run at the same time as your current timetable
  • You can join online via “Zoom”, using a link which will be instead of the room name/number on your timetable
  • Guidance on joining the “Zoom” classes is in the attached document here
  • Attendance will be taken (you will need to join Zoom using your student number), and for your Tier 4 visas, it’s important to ensure good attendance and engagement
  • We will be in touch about changes to exams and future assessments by Friday 27 March 2020 . We are currently working on changes to online assessment to make sure they are as fair as possible for all students


  • For current assessment deadlines, we are extending your deadlines as follows:

Any work due on 13 March 2020  will now have a deadline of 20 March 2020

Any work due on 20 March 2020 will now have a deadline of 27 March 2020 

Any work due on 27 March 2020 will now have a deadline of 3 April 2020


Any work beyond these dates will keep to the same deadline as before.  


Please rest assured we are carefully considering how best to assess each module to ensure that we can demonstrate to the University that you are ready for University study, and also in a way that is fair given the current circumstances.

We will be in touch with you about your assessments by Friday 27 March 2020.

Health advice

We are continuing to follow advice from the UK Government and NHS guidance and we have all been instructed to stay indoors. We will let you know about any further announcements. We do understand that the current situation will be a concern to many of you.


Coronavirus has the following symptoms:

  • A high temperature
  • A new continuous cough

If you are displaying any symptoms, you should do the following:

We also encourage you to follow good personal hygiene:

  • hand-washing for at least 20 seconds using soap and water, use hand sanitizer gel if soap and water is not available
  • cover mouth and nose with a tissue when you cough and sneeze
  • bin used tissues and wash your hands immediately afterwards
  • do not touch your eyes, nose or mouth


Anyone experiencing symptoms who has travelled recently from affected areas should self-isolate, and call 111 the NHS helpline. Anyone with a continuing cough or high fever should also self-isolate for 7 days. Here is some advice on self-isolating.

Confirmed test to COVID-19

If you are unwell/ have tested positive to COVID-19 please let us know as soon as possible by contacting

Travel Advice

We recommend you carefully consider the latest travel guidance before travelling.

Please keep in touch with us via or +44 2392 84 8540 about any travel plans you have. It is still important that as sponsors of your visa, we know where you are. If you are travelling or have already travelled, please make sure you complete a Leave of Absence form and send it to with your flight ticket and any other required documentation. 


If you return home, the University will continue to sponsor your Tier 4 visa during this period. We expect you to continue to engage with any learning and assessments which are provided online. If you leave the UK or have left already, you should complete the Leave of Absence form.

There are no changes to your working rights, and employment permissions. Tier 4 students will continue to be restricted during term time, as you will be expected to be working on your studies. Semester dates also remain the same at this time.

If your visa is due to expire soon, contact the Student Services team on for further advice. Please give your full name and student number so that they can assist you further. The University is waiting for further information from UKVI about how visa extensions will happen during this time. 

Student Support  

Student Services are opening up reception on Zoom for two hours a day, Monday to Friday, 10am-11am and 3pm-4pm UK time. There will be at least two staff members from Student Services in each session and we will be here to answer any questions or queries you may have, in case students would like to speak to someone directly and face to face. The zoom code for these sessions is Our staff may be working from home, but they’re just as dedicated to helping you with your queries and questions. 

Your Wellbeing

We take your health, safety and wellbeing very seriously. In this challenging environment we remind everyone that all members of our community should be treated with the ICP values of kindness, friendliness, tolerance and respect. We do not tolerate behaviours that are contrary to this. If you have experienced an incident that you feel uncomfortable about, please let someone at the College know as soon as possible, so that we may support you.


Physical Health

If you remain in the UK, you can still access health care. The Immigration Health Surcharge paid as part of a Tier 4 visa application gives you access to the UK health care system in the same way as a British Citizen. 


Some students have expressed concern about hospital treatment if they need to stay in the UK and become unwell. The NHS have published some useful information about what to expect if you do need to be treated in hospital.


You can still register with a GP if you have not already. Please see information for more information on how to do this. If you have not registered with a GP you can still access emergency and non-emergency healthcare. If you have a non-urgent health issue, you can refer to the NHS 111 online system. Alternatively, you can call 111. In an emergency you should call 999. An emergency is when someone is seriously ill or injured, or their life is at risk. Other than this, you should refer to NHS 111 or your GP. If you live in Portsmouth the nearest surgery may be the University surgery at the Nuffield Centre. You can find your nearest GP surgery here.


Some tips for staying physically active and healthy at home, from the University of Portsmouth Sport and Recreation team, including some home workouts and tips for mental wellbeing, are here.


Mental Health

Infectious disease outbreaks, like the current Coronavirus, can affect our mental health. While it is important to stay informed, there are many things we can do to manage our wellbeing. If you have any concerns about your mental health, below are some good links from the University of Portsmouth and the UK Council for International Student Affairs (UKCISA):


University of Portsmouth

You can download the WhatsUp app, which will continue to be covered in UK office hours by Wellbeing staff - this is an easy way for you to stay in touch and get ongoing same-day support. This service also has a chat line out of hours. You can continue to register for a personalised pathway of support, by contacting, who can refer you to the University Wellbeing service or other providers as necessary.



Staying in Portsmouth

Portsmouth City Council has information about services in the City during this time. For information regarding transport, council services and wellbeing, please see here: 


Our accommodation blocks (Grosvenor, Sandringham and Osborne) remain open but with restricted access to visitors.

Frequently-asked questions

What is happening to my classes?

  • Your classes and your education continue with online teaching from Wednesday 18th March 2020. The links to online classes will be visible on your timetable.
  • We will aim to reschedule any classes you missed, and will be in touch about this in due course.

What will happen with my attendance?

  • For online classes, join the Zoom meeting with your number and your name, and the teacher will note you attended. You will also be asked to contribute online (spoken, or over online tools like Socrative or Kahoot!) during classes, and may require a summary of the lecture being emailed to the lecturer if they ask for it, to show you were attending and engaging with the lesson.

What will happen to my exams?

  • We are reviewing our assessment strategies for all modules with your teachers and the University of Portsmouth, to ensure that if we cannot hold exams in person, that all students are treated as fairly as possible. Options we are exploring include different types of assessments, online assessments, moving exams to a later date or using only assessments which have already been completed. We will aim to get a new assessment strategy to you by Friday 27 March 2020.

How do I access my saved work on the University of Portsmouth drive?

    • Instructions can be found here.
    • Mac users, please contact the University of Portsmouth Service desk on +44 (0)23 9284 7777, or email at for support getting access.

When will we re-open the College and start face-to-face teaching again?

  • Given the changeable nature of the virus and the government responses to it, we do not have a date when we will re-open the College currently. We will continue to follow government and Public Health England guidelines, and be guided by University policy, and will let you know as soon as possible when we have any confirmed news.

Should I fly home now?

  • We recommend that you follow the latest travel guidance before considering travelling, and please ensure you keep in touch with us to let us know your plans.
  • Please also consider checking with your insurance company how this might affect any claim you might want to make at a future date.

What if I do go home and can’t fly back?

  • We will deal with any individual situations on a case by case basis, but again, please for now make sure you inform us of your plans.

What will happen with my visa?

  • Again, this will be a case-by-case situation, but the UK Government and UKVI do understand the situation, and have said they will not penalise institutions or individuals who have been affected by the coronavirus. The most important thing is to make sure you keep us informed of your plans. It may create difficulties with your visa if we did not know you had travelled or where you were.

What if I have been told to self-quarantine by the NHS?

  • Firstly, please let us know so we can stay in close contact with you, by contacting, or by calling 02392 84 8540 during office hours.
  • Secondly, please follow the guidance on this page about what to do to stay safe whilst in self-isolation.

I am having difficulty paying next semester’s fees

  • We understand that this might be a difficult time for people, and will deal with any queries on tuition fees sensitively, and on a case-by-case basis. Please contact Student Services using the details at the top of this page, with as much information as you can, and we will support as best we can. 

I'm a new student coming in May/June. What shall I do?

  • We are following government and University advice on the current situation. As things stand, we are intending to run our courses either in person (if possible) or online. We are keeping this under review and will let you know if this changes. If you are unsure if you'll be able to join, or if you change your mind, or if you have any questions please contact us on for individual questions or concerns.


What if I do not wish to continue my studies at this time and wish to suspend or withdraw from my course?

  • If you are not continuing with your current course then the normal processes apply. You will need to contact and we will help you to complete the appropriate paperwork to suspend or withdraw from your course. The University is then required to inform the Home Office of this and withdraw sponsorship for the Tier 4 visa. We will confirm by email to you when this has been done and provide you with advice on how long you have to leave the UK.

International College Portsmouth

St Andrew's Court, St Michael's Road
Portsmouth, Hampshire PO1 2PR

Telephone: +44 (0) 23 9284 8540